Edition: July 24, 2023
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NEW Canada and New England Sailings In Need
The following Canada and New England sailings aboard Norwegian Joy, Pearl, and Sky are in need of support. Please encourage your travel partners to book clients on the below sailings and emphasize that they offer special discounted pricing for Canadian clients to your Canadian travel partners with our current Canada at Par offer. For assets to promote Canada and New England, check out the Marketing Assets section of today's Beacon. You can also find presentations to support Canada at Par and Canada and New England in the Education Updates section below.

Ship	Date	Itinerary
Norwegian Joy	September 4, 2023	Here
Norwegian Joy	September 13, 2023	Here
Norwegian Joy	September 25, 2023	Here
Norwegian Pearl	September 8, and September 22, 2023	Here
Norwegian Sky	September 1, 2023	Here
Norwegian Sky	September 11, 2023	Here
Norwegian Sky	September 21, 2023	Here

NEW Introducing Rome and Etruria Cruisetour
On July 21, 2023, we announced the introduction of our Rome and Etruria Cruisetour for 2024. A 3-day and 2-night pre-cruise-only land program departing from Rome, Italy. Learn more on NCL Help's external "Rome and Etruria Cruisetour" article. The following dates are available for booking aboard Norwegian Dawn, Epic, Escape, Getaway, Pearl, Prima, and Viva:

NEW  Trade Advertising Webinar
Trade Advertising has partnered with VaxVacationAccess for their summer school series. Please encourage your accounts to attend the VAX Summer School - The NCL Difference webinar on August 3, 2023, at 12 pm ET. Andrea Loyola will be presenting and there will be a cruise giveaway offered. After the webinar, Trade Advertising will receive a list of travel advisors who attended, with their sales manager identified. The link for travel partners to register is here.

NEW  Ordering Process for Trade Marketing Collateral
If you have any last-minute orders or questions regarding the process of adding additional items to an order, please reference this Ordering Process document. It includes an overview of the correct steps to follow when ordering promotional items, such as brochures, flyers, USBs, and more.

NEW  Norwegian Breakaway Entertainment Pre-Booking
Pre-booking entertainment is unavailable for the August 14, 2023, sailing on Norwegian Breakaway. Guests and travel partners will be able to book entertainment once onboard their sailing. For additional entertainment information, please visit NCL Help's external "Fleetwide Entertainment" article.

NEW  CruiseNext Email Request Process
Effective July 19, 2023, the CruiseNext team has moved to an email to case request process for all Salesforce users. If you submit an email request via Salesforce, it will not be received. Please ensure that you are submitting your request through email via Outlook to CruiseNext@ncl.com. Once your submission has been received, you will receive an automatic reply with a case number tied to the specific request. Case requests will be processed within 3 to 5 business days. For additional information, please visit NCL Help's "CruisNext" external article. To avoid delays, and for a request to be processed, you must include the following details:

Request Type
Full Legal Names (all parties)
Latitude Rewards Numbers (all parties)
CruiseNext Coupon Number
Reservation Number (if applicable)

NEW Summer 2023 15% Additional Off Personalized Offer
There is a new personalized offer for select summer 2023 sailings within the sailing window of 7 days or more. You can find the terms and conditions here and the offer details below. To support this personalized offer, reach out to travel partners whose clients received this offer by referencing this list. Download a copy to your desktop and filter in a way that works best for your distribution. As a reminder, these files are not for sharing broadly. Please make sure you are only sending your travel partners the portions that pertain to their respective clients.

Coupon Description: 15% Off Additional Offer
Coupon Code: PGFCC-15
Coupon Effective Dates: July 18, through August 31, 2023
Coupon Sail To/From Dates: July 18, through December 31, 2023

REMINDER Resident Rates for California and Hawaii Residents
There is a limited-time special savings offer for California and Hawaii residents on select sailings aboard Pride of America. This offer is available to book from July 12, 2023, through September 30, 2023. For more details, go to NCL Help's external "Special Residents Promotion for Pride of America" article. Find discount details and available sailing dates below.

REMINDER CAD Discount on Select Sailings
The current Canada at Par offer has been updated to include sailings aboard Norwegian Sky, Pearl, and Joy. As a reminder this offer allows Canadian clients to book the sailings specified below with no exchange rates, meaning they can save almost 30% off of their voyage fare. There is an updated slide here in Presentation Builder to help you support this limited-time offer. For more information, please access the "Exchange - Canadian (CAD) at Par Promotion" external article on NCL Help.

NEW Reactive Statement Regarding Amsterdam (Shared July 21)
Please see the below approved reactive statement for any inquiries regarding the unexpected decision to not allow cruise ships to the center of Amsterdam.

"Our teams are currently working to assess the impact of the unexpected decision to not allow cruise ships to visit the center of Amsterdam in the future and will advise guests and travel partners of any itinerary updates should they be necessary. Destination stewardship is a key component of our sustainability efforts and we will continue to work closely with ports and governments at the destinations we visit to comply with regulations and promote responsible and sustainable tourism." - Spokesperson for Norwegian Cruise Line.

NEW  Operational Communication Regarding Norwegian Joy
In January 2024, Norwegian Joy will undergo a 3-week dry dock, which will introduce a brand new Thermal Suite, an expanded Vibe Beach Club, and expanded accommodation options, including a brand new Spa category. For your awareness, Partners First sent this operational email to travel partners on Thursday, July 20, 2023, to support the press release. For a list of affected travel partners, reference this file.

NEW  Operational Communication Regarding Norwegian Sun
For your awareness, this operational email was sent from Partners First to travel partners with guests booked on Norwegian Sun's November 27, December 9, and December 21, 2023 sailings. As the sail dates, embark/debark ports, cruise length, staterooms booked, and ship are remaining the same, no compensation has been offered. Reservations are scheduled to move over on July 25, 2023.

UPDATED  Upcoming Partners First Communications
For awareness, below is a list of upcoming communications to the NA trade community from Partners First. Please note that content topics and dates are subject to change to support business needs as necessary. If you have any questions or recommendations, please email thebeacon@ncl.com.

Date	Channel	Description
July 25, 2023	Partners First Email Partners First Social (Facebook page and group)	This campaign will encourage travel partners to vote for Norwegian Cruise Line in the following categories in the 2023 Travvy Awards: Best Cruise Line - Large Best Cruise Line - Contemporary Best Cruise Line - Family Best Cruise Ship - Overall (Prima) Best Cruise Entertainment Best Cruise Line - Alaska Best Cruise Line - Caribbean Best Cruise Line - Central and South America
July 26, 2023	Partners First Social (Facebook page and group)	These posts will highlight the winner of Norwegian Cruise Line's 2023 Giving Joy contest on social media.
July 27, 2023	Partners First Email Partners First Social (Facebook page and group)	This campaign will encourage travel partners to register for the upcoming Partners First webinar on August 10, 2023.
July 28, 2023	Partners First Social (Facebook page and group)	This post will feature shared social content from a travel partner to increase positive sentiment and engagement with Partners First.

UPDATED Partners First File Names
As a reminder, files are occasionally deleted to create space for new files. To avoid uploading duplicate files, please reference the guide that includes best practices and outlines the process of uploading and searching for existing files in Account Engagement, found in the resources section below. Below are the names of the recent Partners First files. Please note that underscores represent spaces, and parentheses are not part of the names.

partners_first_71823_at_par_segmented_hero
partners_first_71823_at_par_joy_slice
partners_first_71823_at_par_pearl_slice
partners_first_71823_at_par_sky_slice
partners_first_71823_canada_NE_assets_tile
partners_first_71923_viva_retarget_follow_up_hero
partners_first_71923_viva_itinerary_slice_1
partners_first_71923_viva_itinerary_slice_2
partners_first_71923_viva_itinerary_slice_3
partners_first_62823_viva_resources_slice
partners_first_72023_norwegian_joy_spa_enhancement

partners_first_072023_caribbean_slice
partners_first_072023_mexico_slice
partners_first_072023_new_england_slice
partners_first_072023_caribbean_slice
partners_first_72023_last_call_35_off_hero
partners_first_72023_last_call_destination_slice
partners_first_72023_promo_toolkit_slice
partners_first_72023_promo_social_slice
weekly_wave_72323_july_pulse_2_slice
weekly_wave_72323_social_assets_slice
weekly_wave_72323_charlottestown_slice

NEW Open For Sale: Norwegian Pearl and Spirit
The latest deployments officially open for sale are sailings aboard Norwegian Pearl and Spirit. Please find the sailing information here. As a reminder, no new speculative group space is available for sailings leaving January 1, 2024, and later. Spec groups are available to take out for all 2023 sailings. Please do not send requests to the Group Bookings Request team or try to create new Speculative Group Space in Seaweb ABE.

UPDATED Sailing Changes
In case you missed it, updates have been made to sailings on the ships listed below. Find the notification letters on NCL Help's internal "Itinerary Changes" page regarding the respective ship. You can also access this page via the Itinerary Changes button on Norwegian Central's Learn column. Please note that when it comes to cancelations, commissions are protected for reservations that were paid in full, unless noted otherwise.

Itinerary Changes

Norwegian Spirit
Norwegian Prima
Norwegian Escape
Norwegian Epic
Norwegian Sky

Norwegian Jewel
Norwegian Pearl
Norwegian Jade (multiple changes)
Norwegian Sun (multiple changes)

NEW  Canada and New England Presentations
Find an updated presentation here in Presentation Builder to support our Canada at Par offer to your travel partners with Canadian clients and here to support Canada and New England to your non-Canadian travel partners.

NEW  Value of Cruising with NCL Video Added to Learning Lab in NCLU
Find a new video here in Learning Lab that provides an overview of the value of cruising with Norwegian, it includes an overview of NCL's accommodations, destinations, Free at Sea offer, and much more.

NEW  Featured Content Section in NCLU
There is a new Featured Content section on NCLU's landing page. Trade Education will be switching this content out periodically to support upcoming and relevant updates, destinations, and products. For now, the page features the Free at Sea elective, the Norwegian Viva elective, and the Learning Resources page.

NEW  Ship Class Virtual Tours Removed From NCLU
Please note that the Ship Class Virtual Tours page, as well as the corresponding navigation bar, have been removed from NCLU.

NEW  NCLU Landing Page Copy Updated
For your awareness, the copy on NCLU's Elective Landing Page has been updated. Please see the changes below:

Previously:

"Welcome to the new NCL University Electives. We've updated our existing courses and added brand new ones to help you sell Norwegian cruises to your clients. There are over 25 Electives to explore, ranging in topics from the destinations we sail to, our fleet of ships, and tools to help you sell. Feel Free to Explore!"

Now:

"Welcome to the NCLU Electives! On this page, you will find over 30 courses ranging in topics from building your business to the ships in our fleet. We are continuously updating and adding to this content so please visit often."

NEW Presentations Updated In Presentation Builder
Please review the list of updated presentations in Presentation Builder below. If you have any upcoming webinars, events, or presentations, in the specified content, be sure to download and review the updated presentation.

Canada and New England Core Here
Norwegian Joy Core Presentation Here
Europe Cruisetours Presentation Here

NEW   Canada and New England Assets in MHQ
Encourage your clients to download the customizable Canada and New England Flyer, Email, and Social Media Image to promote Canada and New England sailings to their clients. Travel partners can add their own text, logo, and sublines to personalize their communications for their clients.

NEW   Social Media Images in MHQ
Trade Marketing has added several customizable social media images to the Social Media page in Marketing Headquarters. Please encourage your travel partners to check out the new social marketing assets below:

Hawaii Here
Bermuda Here
Great Stirrup Cay Here
Onboard Experience Here
Extraordinary Journeys Here
Canada and New England Here

PROMOTIONS

UPDATED Upcoming Promotions Cliffs

Below is a list of the upcoming promotion cliffs with details regarding the offer as they will appear on NCL.com. As a reminder, the below cliffs are for internal purposes only. Additionally, please note that these promotions appear in the booking system as "DISC35," unless noted otherwise. Full details regarding the promotion, including combinability, can be found after searching "DISC35" on NCL Help.

Promotion	Begins	Ends

July Pulse 2: 70% Off 2nd Guest + Free At Sea	July 21, 2023	July 31, 2023

August Pulse 1: 35% Off All Cruises + Free At Sea	August 1, 2023	August 10, 2023

Global Cruise Sale: 35% Off All Cruises + Free at Sea + $250 CruiseFirst	August 11, 2023	August 17, 2023

August Pulse 2: 70% Off 2nd Guest + Free At Sea	August 18, 2023	August 31, 2023

UPDATED Current Promotional Offer
The current promotion (DISC35) is currently advertised as "70% off 2nd guest" and includes Norwegian's Free at Sea Offer.

UPDATED CruiseNext DoubleUp Offer
Until August 31, 2023, guests can book any stateroom on any 2023 and forward sailing booked at least four months in advance.

Latitude One Extra Point: LATITUDE
There is now one extra latitude point per night available for 2023 sailings to Alaska and Europe, plus select sailings in the South Pacific, South America, and Bermuda. This promotion begins on July 1, 2023, and ends on July 31, 2023. Find details here.

Military Appreciation Promo Code
The following are the benefits of using the MAP10OFF promo code:

It will allow us to manage the combinability of the offer. At the current time, the offer will continue to be combinable with all promotions.
Facilitates reporting of the new program.
With adding a promo code, there will also be an indication on the invoice (viewable in Seaware) that the reservation has this 10% discount. This will also reflect on the booking confirmation.

CruiseFirst
The current CruiseFirst offer "Pay $150, Get $300" will run until August 11, 2023. Learn more about the CruiseFirst offer here and review the terms and conditions in NCL Help's "CruiseFirst" article.

Reduced Deposits For Club Balcony Suites and Below
This offer has been extended through September 30, 2023. For additional information, please review the terms and conditions here.

Future Cruise Credits
The discount FCCs (the additional % off a future sailing) that were set to expire on December 31, 2022, will expire on that date. The coupons that were extended reflect the new date in the reservation system. Travel partners can download their list of clients with available FCCS here and watch a how-to video here.

Team Member Contact Cheat Sheet
Find a table highlighting Norwegian Cruise Line team members, what responsibilities they own, and what team they belong to here in Sharepoint.

Mo's Ninja Nuggets
Find the latest information and updates regarding groups here in Sharepoint.

Sales Focus List
The latest Sales Focus List, complete with the "Featured Itineraries" list on the third tab is here in Sharepoint.

Promo Sales Pal
The latest Promotional Sales Pal is located here in Sharepoint.

Beacon Archive Page
Access previous editions of the Beacon here.

  Account Engagement File Guide
The Account Engagement File Guide, located here in Sharepoint, includes best practices and outlines the process of uploading and searching for files in Account Engagement.

  Account Engagement Template Guide
For a step-by-step guide to locating and personalizing existing email templates in Account Engagement, find the Account Engagement Email located here in Sharepoint.

  Important Actions
Help your travel partners position themselves as the vacation expert their clients can trust by advising them to regularly familiarize themselves with the information featured on the following pages:

Country requirements here
Health and safety protocols here
Returning to service, found on NCL Help's "return to sail" page

Sales Systems and Operations Ticket Submissions
All ticket requests for the Sales Systems and Operations team have been moved from JotForm to Monday.com. Please bookmark and use the following links when submitting new ticket requests to the Sales Systems and Operations team. If you find yourself removed from the Beacon Distribution List, please submit a ticket using the Sales Operations Request link below to be added back to the list.

Use the Sales Operations Requests link for:

Pardot, including resubscribing to Partners First emails
Salesforce
Territory Realignments
NCL Help
NCF Marketing Form/Dashboard
New Hire setup requests in Salesforce

Use the Sales Systems Requests link for:

Norwegian Central
BI Distribution List Changes
New Hire setup requests in Norwegian Central
Reporting GDS issues
Updates the Sales Contact page