Delta Dental of North Carolina’s fee, claim submission and reimbursement policies are available on our website at www.deltadentalnc.com.
Participating dentists have access to the most current Delta Dental® Premier and Delta Dental PPO™ network fees by submitting a pre-treatment estimate through Dental Office Toolkit®, which is our real-time database that includes the most up-to-date information about claims, enrollee eligibility and benefits 24/7. The Toolkit meets and exceeds all privacy and security standards with password encrypted entry only, and direct deposit transfers are routed through approved banking channels in highly protected formats.
If you do not already have access to Dental Office Toolkit®, please click here to register. As in the past, a confidential fee profile, containing the top 35 services or procedures most commonly billed, can be obtained by contacting your dedicated Professional Services Representative. If you are not sure who your dedicated representative is, please refer to the territory map on our website. Participating dentists can access the updated Delta Dental Dentist Handbook online through the Delta Dental Plans Association (DDPA) portal. Enter your user name and password (or register if you are a new DDPA site user). The Dentist Handbook includes general policies and a complete list of current CDT codes, descriptors, and specific processing policies that apply to each code. You may also request a copy of the Dentist Handbook by contacting your Professional Services Representative. From time to time, this handbook will be revised as policies or regulatory requirements change. We notify you in advance of any changes and updates to the Dentist Handbook.
We at Delta Dental of North Carolina appreciate all you do to support our mission of improving the oral health of the communities we serve. We sincerely value your partnership in care of all North Carolinians.
If your practice is changing email addresses, please let us know. Please send your name and new email address here.