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1. What type of product or service did AES provide you? AES Products (i.e. Rocker, BR, pump towers, chrom skid, TFF skid, fermenter, ATF) Mettler Toledo Top Line ABER FUTURA Securecell Microfluidics Engineering Services Automation/Integration Staff Augmentation Maintenance Services Other: (Please Specify)

Other products/services provided

2. How would you rate the quality of our products and services? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

3. How accurate was AES with meeting your requirements? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

4. How would you rate our on-time delivery? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

5. How would you rate our staff's willingness to help you? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

6. How would you rate the level of responsiveness from AES? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

7. How would you rate the overall experience with AES? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

8. What is the likelihood you will consider using AES again? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

9. What is the likelihood you will recommend AES to others? 1: Low2: Intermediate3: Good4: Very Good5: Excellent

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