fbpx

>>United

Connect<<

Introducing the new customer portal experience!

You asked and we listened. We are excited to finally roll out our new and improved customer portal experience. With new features and benefits, this new experience will save you time with managing contracts, accessing/paying invoices, viewing payment history, enrolling in AutoPay, managing your payment methods, and getting support from our friendly team! We’re excited to release this new customer experience to you and hope you get the most out of it. To sign up or sign in to make a payment, please follow the directions below.

On June 1st, 2022, we will no longer mail out paper invoicing in an effort to go green and save paper. 

Sign in or register by selecting from an option below.

Commercial Lease/Loan Customers

If you financed essential assets, equipment, or vehicles for your business with us, click the button below to sign in or register for a new account.

Information you’ll need to register. (Please have handy.)

  • Company email address
  • Customer account number
  • Recent invoice number/amount

Consumer Automotive Customers

If you financed a new/used vehicle through Romain Automotive Group (Romain Cross Pointe Auto Park, Terre Haute Chevrolet), click the button below to sign in or register for a new account.

Information you’ll need to register. (Please have handy.)

  • Customer account number
  • Email address

Want to make a payment using our old customer portal?

To use our old customer portal, please click the button below and follow the directions. You will be prompted to enter your customer number when using this form to pay your loan or lease. Please enter your lease or loan number and payment due date as well for efficient processing of your payment. An email confirmation will be sent to you upon submitting your online payment.

Information you’ll need. (Please have handy.)

  • Customer account number
  • Contract number
  • Payment due date
  • Invoice amount

Features and benefits of the NEW UnitedConnect customer portal experience.

Review and Download Invoices

Questions about invoices?

Easily access your invoices to view and download for your business.

Enroll in AutoPay

Set it and forget it!

Enroll in autopay for ease of mind to ensure your payments are made on time every month.

View Payment History

Did you make a payment?

With this new feature, you'll be able to find out whether or not you made a payment!

Manage Payment Methods

Need to update payment info?

No problem! You can manage your payment methods in our new customer experience.

Make and Schedule Payments

Now easier than before!

With our new customer experience, you can easily make and schedule payments ahead of time.

Get Support

Have questions for us?

You can reach out to us through the new customer portal experience with any questions!

Make a Payment

Make a Payment to Your Lease or Loan Online

It’s Free and Secure:
United is offering this online payment convenience to you at no charge. SSL-encrypted process.

It’s Convenient — Pay by Electronic Check:
Accepted payments are by eCheck (ACH).

You Set the Payment Date:
Schedule your payment for up to 30 days from today’s date.

Receive a Payment Confirmation:
An email confirmation will be sent to you upon submitting your online payment.

Register as a User:
You can pay without registering, however, if you become a registered user, you can:

  • make additional payments quickly
  • securely store account information
  • view payment history

Please Note:
You will be prompted to enter your customer number when using online payments. Please enter your lease or loan number and payment due date as well for efficient processing of your payment.

To set up a monthly recurring ACH for your payment, please click here to complete and submit Form.

For additional assistance, please contact customer service at 800-742-3928

  • Extension 3584 for lease and commercial loan customers
  • Extension 3630 for consumer loan customers

Disclaimer: Online payments shall not constitute a payoff or release of obligation.

Customer_Portal_Experience

Need help or have questions?

Give our team a call at 812-479-0231, then press option 1 for ULF when prompted. Next press one of the options below to talk with someone about your contract with us.

  • Press option 2 for consumer car loan questions
  • Press option 4 for business loan questions

 

You can also email our customer service team at customercare@unitedevv.com with any questions you may have.