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How to run a successful, pain-free CX program that actually moves the needle

How to run a successful, pain-free CX program that actually moves the needle

With over twenty years of experience as a senior operations and customer success leader in Silicon Valley, Christine Rimer, SurveyMonkey’s Senior Director of Product Operations, has successfully run customer experience programs that improve NPS® and translate into revenue.

Watch this 15 minute talk to learn practical best practices from the trenches.

Watch the Talk

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83% of businesses who describe themselves as “successful” measure customer satisfaction.