Amazon Hub Delivery Referral Program Terms & Conditions

Last Updated: August 1, 2023

These Amazon Hub Delivery Referral Program Terms and Conditions (“Program Terms”) govern your participation in the Amazon Hub Delivery Referral Program (the “Program” or “Referral Program”).  The Program Terms are in addition to any agreements between you and Amazon, including the Amazon Conditions of Use, as applicable, which are incorporated herein (collectively, the “Amazon Terms”). 

By accessing or participating in the Program, you agree to be bound by the Program Terms and all terms incorporated herein by reference, including terms regarding dispute resolution and a class action waiver.  If you do not agree to the Program Terms, do not access or participate in the Referral Program.

Program Overview

The Referral Program is offered by Amazon.com, Inc. and its affiliates (together referred to as “Amazon”) and provides certain individuals who are interested in referring local businesses (“Referrers”) the opportunity to refer eligible businesses to join the Amazon community as new Delivery Partners (“Referred DPs”).  These Program Terms apply to both Referrers and Referred DPs, so please read carefully to understand your respective rights and obligations.

Program Period

The Referral Program Period begins at 00:00 am on January 1, 2024 and ends at 11:59 pm on December 31st, 2024, local time, unless extended.

Referrer Eligibility

To participate in the Referral Program as a Referrer, you must (1) be a legal resident of the United States ; and (2) be the age of majority in your state or territory of residence. Referrers may be current U.S. Amazon employees. Referrers may also be current U.S. Delivery Partners or current U.S. Delivery Service Partners. A single person may interact with Amazon in several ways (for example, as a consumer and DP owner).  We reserve the right to disqualify any person from the Referral Program at any time at our sole discretion for any violation of these Program Terms.

Eligible Regions

We are only accepting referrals in certain regions, which may change in Amazon’s sole discretion from time to time.  All eligible regions are available to everyone. Please contact Amazon for the current list of Eligible Regions for which you may submit a referral. 
 
How to Refer New Hub Delivery Partners

Referrals should only be made to your personal connections who have never previously been Hub Delivery Partners. Posting public notices on jobs boards, blogs, websites, search engines, or other platforms accessible to the general public are not allowed.  Bulk email distribution; multiple referral messages sent to the same person; or any other promotion in a manner that would constitute or appear to constitute unsolicited commercial messages or “spam” in Amazon’s sole discretion is expressly prohibited and is grounds for exclusion from the Program.

You may invite businesses in Eligible Regions to become new Hub Delivery partners by providing Amazon with your invitee’s contact information (all information collected by Amazon under the Referral Program shall be governed by Amazon’s Privacy Notice). Providing Amazon with the invitee’s contact information may generate an automatic invitation email (the “Invitation”) to the invitee. You represent that you have the necessary consent from your invitee for Amazon to send them the Invitation . 

Referral Rewards

You are eligible to earn a $500 referral incentive (“Referral Reward ”) for each Referred Hub Delivery partner that you refer to Amazon that successfully joins our program, subject to availability and to other terms in these Program Terms, supplies are limited. The bonus will be split into two payments. $100 will be paid via Amazon.com gift card* after the referral submits their application and $400 cash will be paid via electronic deposit after the referral's application is accepted and program terms are signed. Only the first 40 successful referrals made pursuant to the Referral Program are eligible to receive a Referral Reward. The maximum Referral Reward limit shall apply across all of your Amazon accounts, and you may not create multiple Amazon accounts to circumvent the Referral Reward maximum. Amazon may withhold or deny any amounts above the maximum Referral Reward. Amazon reserves the right to change this Referral Reward amount, and it is your responsibility to review the Program Terms for the current maximum limits.  Amazon reserves the right to set a maximum amount of Referral Rewards you can earn per week (or any other time increment) for referring new Referred partners. Referral Rewards can only be earned for Referrals in the United States.  

In order to qualify as your Referred Amazon Hub Delivery partner, a new partner must (1) possess a storefront in an Eligible Region; (2) have never applied or have begun an application to operate as a partner; (3) complete the application process to operate as an Amazon Hub Delivery partner through a unique application URL emailed to them; (4) be accepted by Amazon as a delivery partner; and (5) successfully onboard and operate as a delivery partner for at least eight (8) consecutive weeks (the “Reward Criteria”).  Self-referrals do not qualify for the Referral Reward. 

Hub partner eligibility and approval is determined in Amazon’s sole discretion, is not guaranteed, and may change at any time.  Hub partner eligibility may vary by market or within a particular market.  In order to protect the referred candidate’s privacy, no status updates for candidates will be shared with referrers until their referral becomes eligible for a bonus payment.

If the new Hub Delivery partner that you refer satisfies the Reward Criteria, the method of payment of the Referral Reward you receive may depend on whether you are a third party, an existing Amazon employee, delivery partner, or DSP Owner (in which case the Referral Reward may be included with a regularly scheduled payment from Amazon to you ) or on other factors as determined and communicated by Amazon. The Referral Reward will be paid within 30 days of the Referred Hub Delivery partner satisfying the Reward Criteria. Amazon may delay a referral bonus for the purposes of investigation.  

Amazon, at its sole discretion, may make available certain promotions with different Reward Criteria or Referral Rewards to other Referrers or prospective Referrers.  These promotions, unless offered to you, shall have no bearing whatsoever on your Agreement or relationship with Amazon.  If the Referrer is a U.S. Amazon employee or U.S. delivery partner or U.S. DSP Owner, they must be in good standing with Amazon at the time of payment, or they will lose their right to the Referral Reward.

Only one person can earn a Referral Reward for a single Referred Amazon Hub Delivery partner.  In the event that multiple persons claim credit for a particular referral, Amazon has sole discretion to determine which person earned the referral.

Amazon reserves the right to withhold or deduct Referral Rewards obtained through the Referral Program in the event that Amazon determines or believes that the receipt of the Referral Reward was in error, fraudulent, illegal, or in violation of these Program Terms or any other applicable agreement between you and Amazon.

*The gift card may only be used for purchases of eligible goods on Amazon.com or certain of its affiliated websites. The gift card cannot be redeemed for the purchase of another gift card. Except as required by law, the gift card cannot be transferred for value or redeemed for cash. To redeem or view a GC balance, visit “Your Account” on Amazon.com. Amazon is not responsible if any gift card is lost, stolen, destroyed or used without permission. If the gift card is lost or stolen, it will not be replaced. See http://www.amazon.com/gc-legal for complete terms and conditions. The gift card is issued by ACI Gift Cards LLC., a Washington limited liability company. No expiration date or service fees.

Program Changes, Termination, and Interpretation

Amazon reserves the right to modify, suspend, or discontinue the Program at any time, without notice and without future obligations to you, and to make available certain promotions with different rewards available to other Referrers that are not available to you.  Any and all changes and/or amendments to the Program Terms will become binding immediately.  All interpretations of these Program Terms will be in Amazon’s sole discretion, and Amazon’s decisions will be final.

Disclaimer

The Program and/or any of its features, including Referral Rewards, may be unavailable, inaccurate or interrupted from time to time for a variety of reasons outside of our control. We are not responsible for any unavailability, interruptions or errors of the Program, its features or any Referral Rewards.  The Program and all the information accessible through it are provided for informational purposes only on an “as is” and “as available” basis.  Amazon and its affiliated entities and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Program, the information, materials, content, availability, and products.  To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

By participating in the Program or receiving any Referral Reward, you agree that Amazon, its affiliates and subsidiaries, and its officers, directors, employees, representatives and agents, including any third party (collectively, the “Released Parties”) will have no liability or responsibility whatsoever for, and shall be held harmless by you for, any liability for any injuries, losses or damages of any kind (including, without limitation, direct, indirect, incidental, special, consequential, or punitive or exemplary damages) to persons, including personal injury or death, or property arising in whole or in part, directly or indirectly, from any action taken or neglected to be taken with regard to the Program.  The released parties are not responsible for (a) loss or misdirection of, or delay in receiving, any Referral Reward; (b) theft or unauthorized use of a Referral Reward caused by circumstances beyond the reasonable control of Amazon or its representatives or agents; (c) any acts or omissions of third parties; or (d) any errors published in relation to the Program, including, without limitation, any typographical errors, errors of description, and errors in the calculation of weeks completed.  Amazon reserves the right to correct, without notice, any errors.  In no event shall the Released Parties be liable to you for any delay in or failure to perform due to causes beyond Amazon’s control, including, without limitation, any act of god, and act of war, natural disaster, terrorism, or any act or omission of a third party.  The sole remedy available to you in connection with the Program (whether your claim is based in law or equity) shall be the crediting or re-crediting to you in an amount no greater than the cash value of the Referral Reward.  Some jurisdictions may not allow the limitation or exclusion of liability for incidental or consequential damages or exclusion of implied warranties, so some of the above limitations or exclusions may not apply.  Check local laws for any restrictions or limitations regarding these limitations or exclusions. This section will survive termination of your participation in the Program.

Other Important Information You Should Know

To the fullest extent permitted by applicable law, you release Amazon and its third-party service providers, affiliates, directors, officers, employees, agents and contractors from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known or unknown, arising out of or related to any activity in connection with the Program, including but not limited to, use of the Program and any Referral Reward that you accept.  If you are a consumer who resides in California, you hereby waive your rights under California Civil Code § 1542, which provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”  You agree to indemnify and hold harmless the released parties from and against any loss, damage, liability, cost, or expense of any kind (including attorneys’ fees) arising from your or an authorized user’s: use of the Program, any fraud or misuse of the Program, violation of any applicable law or the rights of any third party.  This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Amazon.  You agree that any dispute arising out of or related to these Program Terms is personal to you and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.

Your participation in the Program may result in federal, state, and local taxes.  You are solely responsible for any tax liability, including disclosure requirements, related to participating in the Program and on the Referral Rewards that you receive.  Please consult your tax advisor if you have any questions about your personal tax situation.

This Program is void where prohibited by federal, state, or local law.

This Program is governed by federal law, as well as the law of the State of Delaware, without the application of its conflict of laws principles, and will apply no matter where you live or use the Program.

Amazon may enforce the terms of the Program at any time.  Amazon may delay enforcement without losing its right to enforce any term of the Program at a later time.  If any term of the Program is found to be unenforceable, Amazon may still enforce the other terms.

This Section will survive termination of your participation in the Program.

Contact Us

If you have questions about the Referral Program, please share your details with us here and a member of our team will reach out.