Field Service Capacity Management and Analytics
Advanced AI for Planning and Operations
On Demand Webinar
Get an in-depth look at the latest release from Salesforce SFS, focusing on Operations Analytics and Capacity Planning.
This session showcases new capabilities transforming field service and explore how AI is driving the evolution of forecasting, modeling, and day-to-day operations. We cover the challenges organizations face with capacity management and analytics, and demonstrate how proactive, intelligent solutions like Agentforce and Conversational Analytics with Gen AI and Tableau Next can unlock powerful insights.
Whether you’re working to improve operational efficiency or planning capacity more strategically, you’ll learn how to move from reactive management to predictive planning.
Key learnings you’ll walk away with
• A better understanding of current challenges and trends in capacity management and forecasting
• Insights into how proactive analytics and AI improve field operations
• Knowledge of how Agentforce and Conversational Analytics with Gen AI drive better decision-making
• Strategies to shift from daily operational visibility to strategic, future-focused capacity planning
• Approaches for using AI to model capacity insights and demand
This on-demand webinar is presented by