Salesforce and AI for Home Healthcare: Improving Patient Outcomes with AI Powered Field Service

Webinar Recording

Join us for a dynamic walkthrough of a real-life scenario: an urgent wound care visit powered by AI-driven field service technology.

Discover how Agentforce and intelligent automation streamline every step—from patient request and nurse dispatch to real-time clinical support and follow-up care.

In this session, you’ll see:

- How natural language agents accelerate intake and scheduling Intelligent routing and appointment reshuffling to prioritize urgent visits

- AI-powered scheduling/dispatching, pre-visit briefs, on-site decision support for nurses, patient follow-up and feedback

- Automated documentation, inventory coordination, and feedback collection

Learn how these innovations reduce operational friction, empower clinicians, and improve patient outcomes—delivered through a seamless, AI-enhanced experience.

This webinar was presented by

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