Cogeco Connexion
Success Story
Multi-Province Salesforce Field Service Rollout with Happy Technicians and Zero Disruptions
Cogeco Connexion is a telecommunications provider operating in Québec and Ontario, that serves Canadian customers through its two-way broadband fibre networks.
Their workforce management and mobile field service management solutions were reaching EOL (end-of-life) on December 31st, 2022, and they were seeking a comprehensive field service solution as a replacement.
Technician feedback relayed by Jordan Seymour, Director of Technical Operations: “My routing was so good that I could have walked from call to call with my ladder on my back.”
Their workforce management and mobile field service management solutions were reaching EOL (end-of-life) on December 31st, 2022, and they were seeking a comprehensive field service solution as a replacement.
Technician feedback relayed by Jordan Seymour, Director of Technical Operations: “My routing was so good that I could have walked from call to call with my ladder on my back.”
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Diabsolut
Montreal Head Office
1425 Trans-Canada Highway,
Suite 020B, Dorval, Québec,
Canada H9P 2W9
TOLL FREE: 1-877-341-3227
LOCAL: 514-461-3314
Montreal Head Office
1425 Trans-Canada Highway,
Suite 020B, Dorval, Québec,
Canada H9P 2W9
TOLL FREE: 1-877-341-3227
LOCAL: 514-461-3314
