One of North America's largest natural gas distributers selects Diabsolut and Salesforce Field Service to support digital transformation and growth
A natural-gas distributer who serves over 3 million customers needed to move from their ClickSoftware scheduling and dispatch solution in a cost-effective way, as quickly and efficiently as possible. The move was necessary in order to meet their existing solution’s end-of-life deadline. The new solution would need to support their overall goals, including improving the user experience, modernizing their business and infrastructure, and maintaining affordability for customers, particularly for those with lower incomes.