5 Ways to maximise your MS Teams environment

    The solution to the new ultra-flexi working environment will come from technology and the use of collaborative tools such as Microsoft Teams. Here’s 5 ways that FourNet can help you to optimise your Teams environment:

     

    1. Teams Direct Routing - add the ability to make and receive external calls to your Teams environment.
    2. Teams Contact Centre integration - intelligently manage all contact interaction types in a single, fully integrated solution.
    3. Teams Meeting Rooms - combine virtual and face to face meetings to create a rich, collaborative experience for everyone.
    4. Teams Data Analytics - monitor every interaction and measure productivity and engagement in the ‘new normal’
    5. Teams Call Recording - meet compliance, verification and training needs when recording external calls

Get in touch if you’d like to discuss how we can help you optimise your MS Teams environment.

Navigating the world of the hybrid workforce

The 2021 working landscape is effectively a balance between the old ways and the new – call it hybrid, blended, ultra flexi-working - all will result in significantly less office-based working than pre-2020. Our new white paper, Back to Business – A hybrid workforce, the third in our series on remote working since the coronavirus pandemic struck, covers how organisations and workers are coping, with some interesting findings.

Read It Here

Transition your communication & contact centre infrastructure to Agile Cloud

 

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