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Overall, how would you rate your experience? 1 - Terrible23 - Needs Improvement45 - Indifferent67 8 - Good910 - Excellent
May we contact you to get more feedback about your customer service experience? YesNo
How did you contact technical support? Via Phone CallVia EmailVia WebsiteOther
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How long did it take for tech support to reach out? I was taken care of immediately.Less than 1 hourFrom 2-5 hoursFrom 6-12 hoursWithin 24 hoursWithin 48 hoursWithin 36 hours48 hours or more
When did you last contact Customer Service? Within the last 3 monthsBetween 3 - 6 monthsBetween 6 - 12 monthsMore than 12 months
Overall, how would you rate your experience with our technical support process? Very GoodGoodAverageNeeds Improvement
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