Edition: September 5, 2023
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NEW  Pride of America's Return to Maui
Pride of America officially returned to Maui during her last voyage on Sunday, September 3, 2023, with the guidance and encouragement of the Maui Community. Find more details in the press release and encourage your travel partners to promote Hawaii sailings to their clients.

NEW  Group Recall List
There is a list of sailings, linked here, where an early group recall is necessary. Please note that speculative groups will be cleared up by the end of the day on Friday, September 1, 2023. The deadline for CE, UK, INTL, Affinity, Tour Operators, and Protected Partners is Friday, September 8, 2023.

NEW  Additional Pre-sell Spa Availability
Pre-sell Spa Service allows guests to book spa services up to three days prior to sailing. After the pre-purchase cut-off, guests may purchase spa service onboard, dependent on availability. All prices are standard both onboard and pre-sell. For more details, go to NCL Help's external "Onboard Spa Service" article. The following additional sailings are now available for pre-sell spa inventory:

NEW  Deployment of Additional Questions on New Agency Page
On August 31, 2023, the Sales Operations team added additional questions to the New Agency Page on Norwegian Central to filter out those agencies that go directly to their headquarters for setup. To find out more information about this update, including a visual overview of the changes, reference this email.

NEW  Pre-Cruise Hotel Welcome Letter Norwegian Pearl Sailings
On Wednesday, communications, linked here, were sent to travel partners that have clients booked on Norwegian Pearl's September 8 and 22, 2023, sailings. Due to commercial flight availability into Quebec City Jean Lesage International Airport (YQB), select guests will be scheduled to arrive in Montreal-Pierre Elliot Trudeau (YUL) the day prior to their sailing. As such, NCL has arranged a complimentary hotel room for these impacted guests. Please note that only guests booked on flights arriving the day prior to embarkation will receive this communication and a complimentary hotel. Please visit NCL Help's "Itinerary Changes" article and click on the link for the respective ship to find copies of the letters provided.

NEW  Norwegian Spirit Pre-Cruise Hotel Information
On Friday, September 1, 2023, this communication was sent to travel partners with guests booked on Norwegian Spirit's October 22, 2023, sailing. Due to limited commercial flight availability into Papeete, Tahiti, we have arranged a charter flight from Los Angeles, California, on October 22, 2023. To ensure guests have sufficient time to board the charter flight, their connecting flight will be arriving in Los Angeles, California, on October 21, 2023, and we have arranged a complimentary hotel room for those impacted. Please note that only clients booked on this charter flight will receive this communication and a complimentary hotel. Visit NCL Help's external "Itinerary Changes" article and click the link for the respective ship to find a copy of the letter provided.

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TACTICAL UPDATES

NEW Norwegian Sun Displacements
Due to fleet redeployment, Norwegian Sun's sailings on January 4, 17, and 21, 2025, will be displaced. Communications to travel partners with guests impacted will be sent out today, Tuesday, September 5, 2023, and reservations are scheduled to be canceled and refunded starting September 7, 2023. Here you can find a spreadsheet, complete with the three affected agencies, agents, clients, and sales manager, along with alternate sailings as a guide to get your travel partner's clients rebooked. Please note that this information is not for sharing broadly, but to allow you to advise any impacted agencies you may have accordingly.

NEW California Resident Promotion for Pride of America
Until October 28, 2023, California residents can sail at a reduced rate on select Pride of America sailings, listed below. This offer is available to book from September 1, 2023, through October 28, 2023. For more details, go to NCL Help's external "Special Residents Promotion for Pride of America" article. Find discount details and available sailing dates below.

NEW Hawaii Sailings In Need of Support
To support NCL's responsible return to Maui, please encourage your travel partners to book their clients on upcoming Hawai'i itineraries. For assets they can use to promote, please point travel partners to download the Hawai'i and South Pacific Destination Guide here in Marketing Headquarters.

NEW Nexion Exclusive Offer
From August 29, 2023, until September 12, 2023, Nexion clients get pre-paid gratuities when they book a sailing that is 7 nights or longer, excluding Norwegian Prima and Norwegian Viva. Find more information on this offer in this flyer.

NEW Upcoming Expedia Freestyle Sale
From September 11, 2023, until September 23, 2023, Expedia clients can get free pre-paid gratuities when they book a sailing that is 7 nights or longer, including Norwegian Prima and Norwegian Viva. Find more information in this flyer.

NEW  Partners First Hawai'i Communication
To support NCL's return to Maui, Partners First sent an email following this press release, encouraging travel partners to book their clients on upcoming Hawaii itineraries.

UPDATED  Upcoming Partners First Communications
For awareness, below is a list of upcoming communications to the NA trade community from Partners First. Please note that content topics and dates are subject to change to support business needs as necessary. If you have any questions or recommendations, please email thebeacon@ncl.com.

Date	Channel	Description
September 5, 2023	Partners First Email Partners First Social (Facebook page and group)	Highlight NCL's Labor Day Sale and available resources.
September 7, 2023	Partners First Email Partners First Social (Facebook page and group)	Launch of new Travel Partner Resource Guide on Norwegian Central.
September 8, 2023	Partners First Social (Facebook page and group)	Travel partner featured content.

UPDATED Partners First File Names
As a reminder, files are occasionally deleted to create space for new files. To avoid uploading duplicate files, please reference the guide that includes best practices and outlines the process of uploading and searching for existing files in Account Engagement, found in the resources section below. Below are the names of the recent Partners First files. Please note that underscores represent spaces, and the parenthesis are not a part of the names.

partners_first_83123_cruisetour_hero
partners_first_83123_tokyo_cruisetour_slice
partners_first_83123_panama_city_cruisetour_slice
partners_first_83123_buenos_aires_cruisetour_slice
partners_first_83123_cruisetour_resources_slice
partners_first_83123_hawaii_hero

partners_first_83123_hawaii_quote_slice
partners_first_83123_hawaii_itinerary_slice
partners_first_83123_hawaii_resource_slice
weekly_wave_9323_POA_slice
weekly_wave_9323_labor_day_sale_slice
partners_first_83123_hawaii_itinerary_slice

NEW Open For Sale: Norwegian Jade and Joy
The latest deployments officially open for sale are sailings aboard Norwegian Jade and Joy. Please find the sailing information for Norwegian Jade here and the information for Norwegian Joy here. As a reminder, no new speculative group space is available for sailings leaving January 1, 2024, and later. Spec groups are available to take out for all 2023 sailings. Please do not send requests to the Group Bookings Request team or try to create new Speculative Group Space in Seaweb ABE.

UPDATED Sailing Changes
In case you missed it, updates have been made to sailings on the ships listed below. Find the notification letters on NCL Help's internal "Itinerary Changes" page regarding the respective ship. You can also access this page via the Itinerary Changes button on Norwegian Central's Learn column. Please note that when it comes to cancelations, commissions are protected for reservations that were paid in full, unless noted otherwise.

Itinerary Changes

Cancelations

Norwegian Gem
Norwegian Prima
Norwegian Pearl
Norwegian Viva

Norwegian Bliss
Norwegian Joy (multiple changes)
Norwegian Jade (multiple changes)

Norwegian Sun

REMINDER Alaska and Europe Deployment Insights Presentation
To support our talking point that NCL provides more time in port than our competitors, with fewer sea days, please reference the newest slides within the Deployment Insights Folder in Presentation Builder. To find insights for Europe and Alaska specifically, reference this presentation which has recently been redesigned for a more visual representation of NCL's time in port vs. competitors.

REMINDER Norwegian Viva Positioning Deck Updated
The Norwegian Viva positioning deck has been updated here in Presentation Builder. It featured points of differentiation in step with the talking points flyer available on Marketing Headquarters, as well as recent trade press coverage that has highlighted expanded seating in Indulge, more capacity at Improv and Syd Normans, and more.

NEW   CruiseFirst Sales Flyer on Marketing Headquarters
Travel partners can reference the new CruiseFirst Sales Flyer here in Marketing Headquarters to better understand the value CruiseFirst offers their clients. It includes an overview of NCL's CruiseFirst program and the savings offered by it.

NEW   Labor Day Toolkit
Until September 8, 2023, clients can enjoy 70% off 2nd guest, Norwegian's Free at Sea offer, plus an extra $250 with CruiseFirst. Encourage your travel partners to access promotional resources designed to entice clients to take advantage of these savings offered by our current promotion in this toolkit on Marketing Headquarters.

NEW   Joy Ship Fact Flyer Updated
The Norwegian Joy Ship Fact Flyer, here in Marketing Headquarters, has been updated to include Norwegian Joy's upcoming enhancements.

PROMOTIONS

UPDATED Upcoming Promotions Cliffs

Below is a list of the upcoming promotion cliffs with details regarding the offer as they will appear on NCL.com. As a reminder, the below cliffs are for internal purposes only. Additionally, please note that these promotions appear in the booking system as "DISC35," unless noted otherwise. Full details regarding the promotion, including combinability, can be found after searching "DISC35" on NCL Help.

Promotion	Begins	Ends

Labor Day Sale: 70% Off 2nd Guest + Free At Sea + $250 CruiseFirst	September 1, 2023	September 8, 2023

September Pulse 1: 35% Off All Cruises + Free at Sea	September 9, 2023	September 14, 2023

September Pulse 2: 70% Off 2nd Guest + Free At Sea	September 15, 2023	September 20, 2023

Flash Sale: 35% Off All Cruises + Free at Sea + $250 CruiseFirst	September 21, 2023	September 25, 2023

September Pulse 2: 70% Off 2nd Guest + Free At Sea	September 26, 2023	October 3, 2023

UPDATED Current Promotional Offer
The current promotion (DISC35), is advertised as "70% off 2nd guest" and includes Norwegian's Free at Sea Offer, plus an extra $250 with CruiseFirst This deal ends on September 8, 2023. For assets to promote this deal, refer to this toolkit.

Latitude One Extra Point: LATITUDE
There is now one extra latitude point per night available for 2023 sailings to Alaska and Europe, plus sailings featured on Norwegian's Picks of the Month page. This promotion begins on September 1, 2023, and ends on September 30, 2023. Find details here.

Military Appreciation Promo Code
The following are the benefits of using the MAP10OFF promo code:

It will allow us to manage the combinability of the offer. At the current time, the offer will continue to be combinable with all promotions.
Facilitates reporting of the new program.
With adding a promo code, there will also be an indication on the invoice (viewable in Seaware) that the reservation has this 10% discount. This will also reflect on the booking confirmation.

CruiseFirst
The current offer "Pay $250, Get $500" will run until September 8, 2023. Learn more about the CruiseFirst offer here and review the terms and conditions in NCL Help's "CruiseFirst" article.

CruiseNext DoubleUp Offer
Until September 14, 2023, guests can book any stateroom on any 2023 and forward sailing.

Reduced Deposits For Club Balcony Suites and Below
This offer has been extended through September 30, 2023. For additional information, please review the terms and conditions here.

Future Cruise Credits
The discount FCCs (the additional % off a future sailing) that were set to expire on December 31, 2022, have now done so. Payment FCCs, which were extended, reflect the new expiration date in the reservation system. Travel partners can download their list of clients with available FCCS here and watch a how-to video here.

Team Member Contact Cheat Sheet
Find a table highlighting Norwegian Cruise Line team members, what responsibilities they own, and what team they belong to here in Sharepoint.

Mo's Ninja Nuggets
Find the latest information and updates regarding groups here in Sharepoint.

Sales Focus List
The latest Sales Focus List, complete with the "Featured Itineraries" list on the third tab is here in Sharepoint.

Promo Sales Pal
The latest Promotional Sales Pal is located here in Sharepoint.

Global Copy Bank
Access copy to support NCL's various destinations here.

Beacon Archive Page
Access previous editions of the Beacon here.

  Account Engagement File Guide
The Account Engagement File Guide, located here in Sharepoint, includes best practices and outlines the process of uploading and searching for files in Account Engagement.

  Account Engagement Template Guide
For a step-by-step guide to locating and personalizing existing email templates in Account Engagement, find the Account Engagement Email located here in Sharepoint.

  Important Actions
Help your travel partners position themselves as the vacation expert their clients can trust by advising them to regularly familiarize themselves with the information featured on the following pages:

Country requirements here
Health and safety protocols here
Returning to service, found on NCL Help's "return to sail" page

Nomenclature Guide
Access the Nomenclature Guide here for best practices and legal policies when referencing NCL products.

Sales Systems and Operations Ticket Submissions
All ticket requests for the Sales Systems and Operations team have been moved from JotForm to Monday.com. Please bookmark and use the following links when submitting new ticket requests to the Sales Systems and Operations team. If you find yourself removed from the Beacon Distribution List, please submit a ticket using the Sales Operations Request link below to be added back to the list.

Use the Sales Operations Requests link for:

Pardot, including resubscribing to Partners First emails
Salesforce
Territory Realignments
NCL Help
NCF Marketing Form/Dashboard
New Hire setup requests in Salesforce

Use the Sales Systems Requests link for:

Norwegian Central
BI Distribution List Changes
New Hire setup requests in Norwegian Central
Reporting GDS issues
Updates the Sales Contact page