Edition: June 5, 2023
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NEW NCL Surprises Military at Coca-Cola 600 Nascar Race
Norwegian Cruise Line, in partnership with Coca-Cola, honored over 40 Gold Star Families as part of the 600 Miles of Remembrance Day on May 28, 2023, at the Coca-Cola 600. Honored military service members and their families were presented with a free seven-day cruise by NCL President, David Herrera, as well as a special brunch exclusively for Gold Star Families. Learn more in the press release here.

NEW Enhancement to Online Check-In Photo Upload Process
Effective May 31, 2023, the Online Check-In Process (OCI) has been enhanced. Once a guest has reached step seven during OCI, they are required to upload a security photo. If a guest encounters an issue after two failed attempts to upload a photo, the guest will receive the following message:

"The photo you uploaded could not be validated by our system. As such, your photo will be taken upon your check-in at the port on embarkation day. You may proceed with completing your online check-in."

The guest will then continue through the OCI process and will be able to access e-docs once the remaining OCI steps have been completed. Upon arrival to the port on the day of embarkation, their picture will be taken while completing the check-in process at the port. For more information, please visit NCL Help's external "Online Check-In" article.

NEW Norwegian Epic Spring 2025 Displacements
Due to Dry Docking, Norwegian Epic's April 4, April 26, and May 5, 2025 sailing dates will be displaced. Guest communications will be sent out on Tuesday, June 6, 2023, and reservations are scheduled to be canceled and refunded starting June 7, 2023. Here you can find a spreadsheet, complete with district codes, broken out by sailing per tab with the affected Agency, Client, and Sales Manager, along with the alternate, similar, sailings as a guide to get our guests booked. Please note that this information is not for sharing broadly, but to allow you to advise your agencies accordingly.

Guests will be provided with a full refund and the following coupon:

Coupon Class: CHITN-10D - 10% off FCC (good on all products
- Book and sail by December 31, 2024
- Sail and book by: June 12, 2023 - December 31, 2025

NEW  July Health and Safety Requirements
On June 1, 2023, this communication was sent to all guests and travel partners with active BK reservations for all sailings from July 1, 2023, through and including July 31, 2023. This communication has important information regarding our updated Health and Safety protocols and travel requirements for the destinations they will be visiting. Please refer travel partners to www.ncl.com/sail-safe and www.ncl.com/travel-requirements-by-country for the most up-to-date protocols and requirements. Visit NCL Help's "Itinerary Changes" article and click the link for the respective ship to find a copy of the letter provided.

UPDATED  Giving Joy Ends This Friday
Norwegian's Giving Joy Campaign, which will reward 20 teachers across the U.S. and Canada with a seven-day cruise, ends this Friday, June 9, 2023. Encourage your travel partners to nominate or vote for an educator who has inspired them here before the voting ends. Find more details in the press release here.

REMINDER  Dining Cancelations on Norwegian Jewel, Encore, Escape, Prima, Bliss, Epic, and Getaway
Communications were sent to select guests on the sailings listed below. Due to select dining times being oversold, the dining reservations listed below have been canceled. Please visit NCL Help's "Itinerary Changes" section and click the link for the respective ship to find copies of the letters being provided.

Ship	Sailing Date	Restaurant	Reservation Date(s)	Reservation Time
Norwegian Bliss	June 24, 2023	Cagney's	June 25, 2023	6:00 PM
Norwegian Epic	June 4, 2023	Teppanyaki	June 10, 2023	8:00 PM
Norwegian Getaway	June 15, 2023	Ocean Blue	June 16, 2023	7:30 PM
Norwegian Encore	July 9, 2023	Cagney's	July 10, 2023	6:00 PM
	July 9, 2023	Cagney's	July 13, 2023	6:00 PM
	July 16, 2023	Teppanyaki	July 17, 2023	5:15 PM
Norwegian Escape	June 4, 2023	Cagney's	June 5, 2023	5:30 PM
	June 18, 2023	Bayamo	June 22, 2023	6:30 PM
	July 9, 2023	Bayamo	July 10, 2023	6:00 PM
	July 9, 2023	Teppanyaki	July 10 - July 12, 2023	9:15 PM
	July 9, 2023	Bayamo	July 13, 2023	9:00 PM
Norwegian Prima	June 4, 2023	Hasuki	June 13, 2023	9:00 PM
	July 6, 2023	Hasuki	July 12, 2023	All
	July 6, 2023	Hasuki	July 13, 2023	All
	July 6, 2023	Hasuki	July 14, 2023	7:30 PM
	July 6, 2023	Hasuki	July 15, 2023	7:30 PM
	July 16, 2023	Hasuki	July 22, 2023	5:30 PM
	August 6, 2023	Palomar	August 8, 2023	5:30 PM
Norwegian Jewel	June 5, 2023	Teppanyaki	June 10, 2023 June 11, 2023	6:00 PM
	June 12, 2023	Teppanyaki	June 12 - June 18, 2023	6:00 PM
	June 19, 2023	Teppanyaki	June 20, 2023 June 21, 2023 June 22, 2023 June 23, 2023 June 25, 2023	6:00 PM
	June 26, 2023	Teppanyaki	June 26 - July 2, 2023	6:00 PM
	July 3, 2023	Teppanyaki	July 4 - July 9, 2023	6:00 PM

REMINDER Norwegian Prima Dining Availability
Due to Los Lobos being held for a private event throughout the entirety of its August 6, 2023, sailing, this communication was sent to all guests and travel partners booked on Norwegian Prima's August 6, 2023, sailing. Reservations will not be available for this dining venue and booked reservations with Los Lobos will be canceled and refunded to the original form of payment.

NEW May Popular Itineraries Report
The May Top Itineraries Report, linked here, provides a list of last month's top itineraries per US state and CA province and is now available for Travel Partners to download. Encourage your travel partners to access the report via the Popular Itineraries tab in the Promote Column of Norwegian Central's homepage.

REMINDER Residents Rate for California and Hawaii Residents
There is a limited-time special savings offer for California and Hawaii residents on select sailings aboard Pride of America. This offer is available to book from May 30, 2023, through July 29, 2023. Find discount details and available sailing dates below.

REMINDER CAD Discount on Select Sailings
Effective May 18, 2023, there is a new discount off of the voyage fare, including NCFs, for select 14-night 2023 sailings aboard Norwegian Jewel and Norwegian Spirit, booked in Canadian Currency (CAD) for Canadian travel partners and direct guests. For more information, please access the "Exchange - Canadian (CAD) at Par Promotion" article on NCL Help.

NEW  Travel Partner Appreciation Giveaway Winners
For awareness, we are actively working with the Reduced Rate team to manage the bookings of the ten Travel Partner Appreciation Giveaway winners. To check the status of the winners' bookings, reference this data file. Please refer any inquiries you receive from travel advisors to the PartnersFirst@ncl.com inbox.

UPDATED  Upcoming Partners First Communications
For awareness, below is a list of upcoming communications to the trade community from Partners First. Please note that content topics and dates may change to support business needs. Please reference the below content for communications that highlight the current promotional offer.

Date	Channel	Description
June 5, 2023	Partners First Email Partners First Social (Facebook page and group)	This campaign aims to highlight the advancements and commitments made in our global sustainability program, Sail & Sustain, by showcasing NCLH's 2022 ESG Report in celebration of World Environment Day. In addition to pointing to the ESG report, these communications will feature a special message from Harry Sommer and point to NCLH's press release.
June 7, 2023	Partners First Social (Facebook page and group)	This post aims to remind travel partners that Norwegian's Giving Joy ends in two days and encourage them to vote.
June 8, 2023	Partners First Email Partners First Social (Facebook page and group)	This campaign aims to remind travel advisors to book sailings further out for NCF commissions and provide them with the latest resources regarding commissions, highlighted below: Commission How-To Modules on NCLU Here "Commission Structure" article on NCL Help Here

UPDATED Partners First File Names
As a reminder, files are occasionally deleted to create space for new files. To avoid uploading duplicate files, please reference the guide that includes best practices and outlines the process of uploading and searching for existing files in Account Engagement, found in the resources section below. Below are the names of the recent Partners First files. Please note that underscores represent spaces, and parentheses are not part of the names.

partners_first_53023_memorial_day_sale_hero
partners_first_53023_potm_europe_slice
partners_first_53023_potm_alaska_slice
partners_first_53023_memorial_day_toolkit_slice
partners_first_53023_cruisefirst_sprint_slice
partners_first_6123_viva_35__off_hero
partners_first_6123_viva_toolkit_resource_tile
partners_first_6123_viva_social_resource_tile
PINK_ACCESS_TOOLKIT_CTA_JOST

PINK_SHARE_SOCIAL_POST_CTA_JOST
partners_first_6123_viva_sailing_slice_1
partners_first_6123_viva_sailing_slice_2
partners_first_6123_viva_sailing_slice_3
pink_32323_partners_first_view_cruises_cta
partners_first_6123_viva_35__off_lockup
weekly_wave_6423_david_herrera_coco_cola_600
weekly_wave_6423_cruisefirst_slice
weekly_wave_6423_POA_slice

NEW Open For Sale: Norwegian Epic
The latest deployments officially open for sale are sailings aboard Norwegian Epic. Please find the sailing information here in Sharepoint. As a reminder, no new speculative group space is available for sailings leaving January 1, 2024, and later. Spec groups are available to take out for all 2023 sailings. Please do not send requests to the Group Bookings Requests team or try to create new Speculative Group Space in Seaweb ABE.

UPDATED Sailing Changes
In case you missed it, changes have been made to sailings on the ships listed below. Find the notification letters on NCL Help's internal "Itinerary Changes" page regarding the respective ship. You can also access this page via the Itinerary Changes button on Norwegian Central's Learn column. Important to note that Norwegian Gem, Spirit, and Jewel have multiple itinerary changes. Please note that when it comes to cancelations, commissions are protected for reservations that were paid in full, unless noted otherwise.

Itinerary Changes

Norwegian Joy
Norwegian Jewel
Norwegian Dawn

Norwegian Sky
Norwegian Star
Norwegian Prima

REMINDER Norwegian Epic Cancelations and Suggested Itineraries
For awareness, Norwegian Epic is being redeployed, resulting in the cancelation of select sailings aboard the ship (see column one below for impacted dates). You can find the notification letter here and the list of impacted agencies here. A Partners First email to only those agencies impacted was sent on Wednesday, May 24, 2023, and can be viewed here. Find a list of the impacted sailing dates below, paired with our recommended list of alternative itineraries.

Sail Date	Itinerary Name	Recommended Alternative
12/1/2023	11-Day Mediterranean from Rome to Haifa	Epic 11/8/2023: 12-Day Mediterranean from Rome to Haifa Epic 11/20/2023: 11-Day Mediterranean from Haifa to Rome
12/12/2023	10-Day Mediterranean from Haifa to Venice
12/22/2023	14-Day Europe from Venice to Lisbon	Epic 8/17/2023: 11-Day Mediterranean from Barcelona to Venice Epic 8/28/2023: 11-Day Mediterranean from Venice to Marseille Epic 10/27/2023: 12-Day Mediterranean from Venice to Rome
1/5/2024	10-Day Europe round-trip Lisbon	Star 11/1/2023: 11-Day Europe round-trip Lisbon Star 11/12/2023: 12-Day Europe round-trip Lisbon Dawn 10/23/2023: 10-Day Mediterranean from Lisbon to Barcelona
1/15/2024
1/25/2024
2/4/2024	11-Day Europe round-trip Lisbon
2/15/2024	10-Day Europe round-trip Lisbon
2/25/2024	12-Day Mediterranean from Lisbon to Rome	Epic 10/27/2023: 12-Day Mediterranean from Venice to Rome
3/8/2024	11-Day Mediterranean from Rome to Haifa	Epic 11/8/2023: 12-Day Mediterranean from Rome to Haifa Epic 11/20/2023: 11-Day Mediterranean from Haifa to Rome
3/19/2024	11-Day Mediterranean from Haifa to Rome
3/30/2024	10-Day Greek Isles round-trip Rome	Epic 4/19/2024: 10-Day Greek Isles round-trip Rome Epic 4/29/2024: 10-Day Greek Isles round-trip Rome
4/9/2024	10-Day Greek Isles round-trip Rome

NEW  Europe Cruisetour Slides Added to Presentation Builder
Access the new Europe Cruisetour presentation in Presentation Builder to showcase Norwegian's amazing Cruistour options in Europe to your travel partners. It provides itinerary highlights of NCL's Cruisetours offered in Europe, including duration, dates, differentiators, and much more.

NEW  Updated UK-Focused Cruisetour Slide
The UK-focused Cruisetour slide in Presentation Builder has been updated to include the Tower of London and Garden of England Cruisetour sailing dates.

NEW  Updated Affinity Group Slides
The Affinity Groups Overview presentation here in Presentation Builder has been updated to include the most up-to-date policies and procedures for the Affinity Groups Program.

NEW  Republished Norwegian Spirit NCLU Course
The Norwegian Spirit course, here in NCLU, has been republished with the most up-to-date content for this product.

NEW  Updated Group Sales NCLU Course
The Group Sales Course here in NCLU, which includes 3 badge lessons, has been updated to include the most up-to-date policies and procedures regarding groups, including our recommended tips and best practices.

UPDATED  Partners First Webinar and Winners
The recording of last week's Partners First webinar can be accessed here. If you or your travel partner did not previously register for the event, the link will prompt you to register and then take you to the recording. The winners of the 10 ice cream machines can be found in this file, which includes district codes.

REMINDER Updated MHQ Assets
Trade Marketing has updated several marketing assets in Marketing Headquarters. Please delete any previously downloaded versions and replace them with the updated versions.

CruiseNext Flyer Here
Norwegian Breakaway Ship Fact Flyer Here
Norwegian Epic Ship Fact Flyer Here
Norwegian Spirit Ship Fact Flyer Here
Norwegian Pearl Ship Fact Flyer Here
Norwegian Star Ship Fact Flyer Here
Norwegian Sun Ship Fact Flyer Here
Norwegian Jade Ship Fact Flyer Here
Norwegian Dawn Ship Fact Flyer Here
Norwegian Gem Ship Fact Flyer Here

UPDATED Upcoming Promotions Cliffs
Below is a list of the upcoming promotion cliffs with details regarding the offer as they will appear on NCL.com. As a reminder, the below cliffs are for internal purposes only. Additionally, please note that these promotions appear in the booking system as "DISC35," unless noted otherwise. Full details regarding the promotion, including combinability, can be found after searching "DISC35" on NCL Help.

Promotion	Begins	Ends

June Pulse 1: 35% Off All Cruises + Free At Sea/Pick 5 + $250 CruiseFirst June 1 - 5, 2023	June 1, 2023	June 14, 2023

Father's Day Sale: 70% Off 2nd Guest + Free At Sea + Air + $250 CruiseFirst June 15 - 20, 2023	June 15, 2023	June 30, 2023

Freedom Sale: 70% Off 2nd Guest + Free At Sea + Air + $250 CruiseFirst	June 30, 2023	July 6, 2023

UPDATED Current Promotional Offer
The current promotion (DISC35) is currently advertised as "35% off all cruises."

UPDATED CruiseNext DoubleUP Offer
Book any balcony stateroom and above on sailings beginning 2023 and forward, booked at least four months in advance and apply TWO CruiseNext, CruiseNext Haven, or CruiseNext Lite deposits to any stateroom on any sailing in 2023 and forward. This offer ends on June 19, 2023. Find more details about CruiseNext in NCL Help's external "CruiseNext" article and have your partners download their CruiseNext Report here.

Military Appreciation Promo Code
The following are the benefits of using the MAP10OFF promo code:

It will allow us to manage the combinability of the offer. At the current time, the offer will continue to be combinable with all promotions.
Facilitates reporting of the new program.
With adding a promo code, there will also be an indication on the invoice (viewable in Seaware) that the reservation has this 10% discount. This will also reflect on the booking confirmation.

UPDATED CruiseFirst
The CruiseFirst Sprint offer "Pay $250, Get $500" will run from June 1, 2023, through June 5, 2023. Learn more about the CruiseFirst offer here, and review the terms and conditions in NCL Help's "CruiseFirst" article.

Reduced Deposits
This offer has been extended through June 30, 2023. For additional information, please view the PDF here in SharePoint.

Future Cruise Credits
FCCs have been extended through June 30, 2023. The discount FCCs (the additional % off a future sailing) that were set to expire on December 31, 2022, will expire on that date. The coupons that were extended reflect the new date in the reservation system. Travel partners can download their list of clients with available FCCS here and watch a how-to video here.

Team Member Contact Cheat Sheet
Find a table highlighting Norwegian Cruise Line team members, what responsibilities they own, and what team they belong to here in Sharepoint.

Mo's Ninja Nuggets
Find the latest information and updates regarding groups here in Sharepoint.

Sales Focus List
The latest Sales Focus List, complete with the "Featured Itineraries" list on the third tab is here in Sharepoint.

Promo Sales Pal
The latest Promotional Sales Pal is located here in Sharepoint.

Beacon Archive Page
Access previous editions of the Beacon here.

  Account Engagement File Guide
The Account Engagement File Guide, located here in Sharepoint, includes best practices and outlines the process of uploading and searching for files in Account Engagement.

  Account Engagement Template Guide
For a step-by-step guide to locating and personalizing existing email templates in Account Engagement, find the Account Engagement Email located here in Sharepoint.

  Important Actions
Help your travel partners position themselves as the vacation expert their clients can trust by advising them to regularly familiarize themselves with the information featured on the following pages:

Country requirements here
Health and safety protocols here
Returning to service, found on NCL Help's "return to sail" page

Sales Systems and Operations Ticket Submissions
All ticket requests for the Sales Systems and Operations team have been moved from JotForm to Monday.com. Please bookmark and use the following links when submitting new ticket requests to the Sales Systems and Operations team. If you find yourself removed from the Beacon Distribution List, please submit a ticket using the Sales Operations Request link below to be added back to the list.

Use the Sales Operations Requests link for:

Pardot, including resubscribing to Partners First emails
Salesforce
Territory Realignments
NCL Help
NCF Marketing Form/Dashboard
New Hire setup requests in Salesforce

Use the Sales Systems Requests link for:

Norwegian Central
BI Distribution List Changes
New Hire setup requests in Norwegian Central
Reporting GDS issues
Updates the Sales Contact page