KSB Hospital took a hard look at their patient access department and realized that status quo had to go.
Read the case study to learn how KSB prevented $800,000 per month in denied charges, saving the organization $20 million in revenue.
Using AccuReg EngageCare Provider for automated quality assurance, real-time eligibility and benefits verification, and price estimation and payments, KSB:
- Reduced denials from 21% to 7%
- Prevented an average of $800,000 per month in denied charges—a savings of $20M in revenue
- Improved first-pass initial accuracy rates from 63% to 95% and final accuracy from 80% to 99%
- Reduced staff turnover from 42% to 25%
