When submitting a claim to Delta Dental, it is important to verify that the patient’s legal name is included instead of a nickname. Submitting claims with patient nicknames may cause the claim to be denied and would require resubmission.
Additionally, if you submit a paper claim, please make sure items are not stapled and that you include only the required attachments to process the claim. Including additional attachments may delay your claim processing.
If your practice is changing email addresses, please let us know. Please send your name and new email address to email@example.com.