Case Study: Bumble Bee Foods' Digital Transformation with Remarkable Results

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Bumble Bee Foods was struggling with excessive costs in their P2P pipeline. Paper-based invoices, manual routing procedures and multiple disconnected processing centers inflated their cost to process an invoice to 65% higher than the industry average. In fact, up to 80% of their corporate clerk's day was spent tracking down and managing invoice inquiries, and unnecessary payment delays were causing the loss of substantial vendor discounts and benefits.

Starting with Clear Goals

Bumble Bee knew many of these issues were caused by their inefficient procure-to-pay technology, and began to search for a solution. To get started, they completed an internal envisioning initiative to identify specific goals:

  • Standardize and consolidate operations
  • Eliminate manual processes and increase touchless processing
  • Reclaim lost vendor discounts and benefits
  • Increase process visibility, tracking and compliance throughout the system
  • Build on their existing SAP technology investment

From there, Bumble Bee worked with Optima ECM Consulting to help envision a new solution that would integrate tightly with their SAP Enterprise Resource Planning (ERP) platform.

Remarkable Results

Using our proven Accelerate™ methodology, Optima worked with Bumble Bee's teams to redesign, refine and optimize their P2P workflows. We then took advantage of the power of the SAP platform and integrated several SAP Solution Extensions for a digital P2P transformation with remarkable results:

  • Reduced invoice processing costs by over 50%
  • Eliminated all paper invoicing–100% paperless from 100% paper-based
  • Reduced global P2P processing centers from 6 to 2
  • Reduced invoice processing staff from 13 to 5
  • Increased discount capture rate by 80%

This project was an outstanding success for both Bumble Bee and the Optima team, and was the first step in Bumble Bee Foods' continuing digital transformation. To learn more about this project, the Optima Accelerate methodology and the specific SAP Solution Extensions utilized, download this case study now. A video overview is also available from OpenText.