UDAAP: What it is and how to avoid violating it

Presented by Bodman PLC's Melissa Bridges

UDAAP, short for unfair, deceptive, abusive acts or practices can often result in hefty penalties and significant financial damages for you and your consumers. Employees frequently, although meaning well, trigger UDAAP violations when omitting information or failing to provide the same services to everyone. To help give you a better understanding of these and other UDAAP risks, we've enlisted Melissa Bridges, an attorney at Bodman PLC to conduct a webinar explaining:

  • What exactly is UDAAP, including examples;
  • The potential risks and dangers you may face if you violate UDAAP; and
  • How you can avoid engaging in a UDAAP activity.
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