Powervault and Solar Power Portal UK installer storage survey

Win a 4kWh lead acid Powervault battery by completing this survey

Simply complete our survey before 31st October 2016 and you will automatically be entered into a prize draw to win a 4kWh lead acid Powervault battery. See next page for terms and conditions.

Please note, this survey is open to UK installers only.

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* 1. Which product category generates the bulk of your revenue?

Renewables installation

Energy Efficiency upgrades

General electrical contracting

Heating and plumbing

Other (please specify)

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* 2. Have you installed any home battery storage products before?

Yes

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* 3. If yes, how many have you installed over the last six months?

0-5

6-20

21+

N/A

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* 4. How many of those systems have been installed in the last three months?

0-3

4-10

11+

N/A

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* 5. Have you been actively promoting the installation of battery storage products to customers this year?

Yes

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* 6. If yes, where have you sought to source any potential leads from?

Existing customer database

Lead generation business

Third-party calling centre

Other (please specify)

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* 7. What usable storage capacity power ratings and capacities are installers and customers looking for?

	2	3	4	5	6	7	8
Usable Storage Capacity (kWh)	Usable Storage Capacity (kWh) 2	Usable Storage Capacity (kWh) 3	Usable Storage Capacity (kWh) 4	Usable Storage Capacity (kWh) 5	Usable Storage Capacity (kWh) 6	Usable Storage Capacity (kWh) 7	Usable Storage Capacity (kWh) 8

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* 8. What charger input and power output power ratings and capacities are installers and customers looking for?

	1	1.5	2	2.5	3	3.5	4
Charger Input (kW)	Charger Input (kW) 1	Charger Input (kW) 1.5	Charger Input (kW) 2	Charger Input (kW) 2.5	Charger Input (kW) 3	Charger Input (kW) 3.5	Charger Input (kW) 4
Inverter Power Output (kVA)	Inverter Power Output (kVA) 1	Inverter Power Output (kVA) 1.5	Inverter Power Output (kVA) 2	Inverter Power Output (kVA) 2.5	Inverter Power Output (kVA) 3	Inverter Power Output (kVA) 3.5	Inverter Power Output (kVA) 4

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* 9. What do your customers think are the most important benefits of electricity storage products? Rate 1-5 the top features (1 being the most important)

	1	2	3	4	5
Becoming more energy efficient	Becoming more energy efficient 1	Becoming more energy efficient 2	Becoming more energy efficient 3	Becoming more energy efficient 4	Becoming more energy efficient 5
Reducing electricity bills	Reducing electricity bills 1	Reducing electricity bills 2	Reducing electricity bills 3	Reducing electricity bills 4	Reducing electricity bills 5
Having access to power during black outs	Having access to power during black outs 1	Having access to power during black outs 2	Having access to power during black outs 3	Having access to power during black outs 4	Having access to power during black outs 5
Reducing carbon footprint	Reducing carbon footprint 1	Reducing carbon footprint 2	Reducing carbon footprint 3	Reducing carbon footprint 4	Reducing carbon footprint 5
Tracking energy usage via a customer portal / app	Tracking energy usage via a customer portal / app 1	Tracking energy usage via a customer portal / app 2	Tracking energy usage via a customer portal / app 3	Tracking energy usage via a customer portal / app 4	Tracking energy usage via a customer portal / app 5

Other (please specify)

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* 10. What do your customers think are the most important features of electricity storage products? Rate 1-5 the top features (1 being the most important)

	1	2	3	4	5
Simplicity	Simplicity 1	Simplicity 2	Simplicity 3	Simplicity 4	Simplicity 5
Aesthetics	Aesthetics 1	Aesthetics 2	Aesthetics 3	Aesthetics 4	Aesthetics 5
Storage capacity	Storage capacity 1	Storage capacity 2	Storage capacity 3	Storage capacity 4	Storage capacity 5
Power output	Power output 1	Power output 2	Power output 3	Power output 4	Power output 5
Price	Price 1	Price 2	Price 3	Price 4	Price 5
Size of product	Size of product 1	Size of product 2	Size of product 3	Size of product 4	Size of product 5
Customer portal / app	Customer portal / app 1	Customer portal / app 2	Customer portal / app 3	Customer portal / app 4	Customer portal / app 5
Brand name	Brand name 1	Brand name 2	Brand name 3	Brand name 4	Brand name 5
Economy 7 charging capability	Economy 7 charging capability 1	Economy 7 charging capability 2	Economy 7 charging capability 3	Economy 7 charging capability 4	Economy 7 charging capability 5
British manufacturing and support	British manufacturing and support 1	British manufacturing and support 2	British manufacturing and support 3	British manufacturing and support 4	British manufacturing and support 5

Other (please specify)

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* 11. What do you as an installer think are the most important features of electricity storage products?

	1	2	3	4	5
Compatibility with all solar PV systems	Compatibility with all solar PV systems 1	Compatibility with all solar PV systems 2	Compatibility with all solar PV systems 3	Compatibility with all solar PV systems 4	Compatibility with all solar PV systems 5
Simplicity and speed of installation	Simplicity and speed of installation 1	Simplicity and speed of installation 2	Simplicity and speed of installation 3	Simplicity and speed of installation 4	Simplicity and speed of installation 5
Price	Price 1	Price 2	Price 3	Price 4	Price 5
Power output	Power output 1	Power output 2	Power output 3	Power output 4	Power output 5
Storage capacity	Storage capacity 1	Storage capacity 2	Storage capacity 3	Storage capacity 4	Storage capacity 5
AC-connection	AC-connection 1	AC-connection 2	AC-connection 3	AC-connection 4	AC-connection 5
DC-connection	DC-connection 1	DC-connection 2	DC-connection 3	DC-connection 4	DC-connection 5
British manufacturing and support	British manufacturing and support 1	British manufacturing and support 2	British manufacturing and support 3	British manufacturing and support 4	British manufacturing and support 5
Warranty	Warranty 1	Warranty 2	Warranty 3	Warranty 4	Warranty 5
Economy 7 charging capability	Economy 7 charging capability 1	Economy 7 charging capability 2	Economy 7 charging capability 3	Economy 7 charging capability 4	Economy 7 charging capability 5
Size of product	Size of product 1	Size of product 2	Size of product 3	Size of product 4	Size of product 5

Other (please specify)

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* 12. What has been the most common objection from consumers contacted regarding battery storage?

Do not understand the product

Too expensive

Low economic benefit

Do not see the benefit

Unimpressed by aesthetic appearance of a product

Other (please specify)

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* 13. How would you describe the most common demographic of those who have purchased home battery storage products systems to date? Tick all that apply

Male

Female

20's

30's

40's

50's

60's

Retired

Cost conscious

Affluent

Green minded

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* 14. As an installer, which types of battery technology have you had experience with, or have knowledge of? (tick all that apply)

Lithium-ion

Lead-acid

Flow batteries

Other (please specify)

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* 15. If you are selling/were to sell battery storage systems where would you most likely purchase your systems from?

Existing supplier/distributor

New supplier/distributor

Direct from the manufacturer

Other (please specify)

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* 16. Aside from Powervault, which other battery storage brands are you aware of? Please name all

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* 17. How many battery storage installs do you expect to complete in 2017?

0-5

6-25

26-50

51+

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* 18. How significant do you expect installation of home battery storage technology to be to your business this year?

Main source of revenue

Significant source of revenue

Small but growing source of revenue

Insignificant source of revenue

Don’t expect to sell storage this year

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* 19. On a scale of 1 – 4, 1 being the most important, which forms of technical training relating to battery storage do you find most appealing?

	1	2	3	4
Installation manuals	Installation manuals 1	Installation manuals 2	Installation manuals 3	Installation manuals 4
Instruction videos	Instruction videos 1	Instruction videos 2	Instruction videos 3	Instruction videos 4
Web based training	Web based training 1	Web based training 2	Web based training 3	Web based training 4
Training seminars/away days	Training seminars/away days 1	Training seminars/away days 2	Training seminars/away days 3	Training seminars/away days 4
Hands-on demonstrations	Hands-on demonstrations 1	Hands-on demonstrations 2	Hands-on demonstrations 3	Hands-on demonstrations 4

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* 20. How do you keep up with new and emerging technologies on the market?

Trade/industry news websites

Trade/industry print publications

Distributors/suppliers

Manufacturer contacts

Social media

Conferences

Other

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* 21. How would you like product manufacturers to best support your sales? (please rate 1-4, 1 being most important)

	1	2	3	4
Leaflets	Leaflets 1	Leaflets 2	Leaflets 3	Leaflets 4
Website	Website 1	Website 2	Website 3	Website 4
National PR	National PR 1	National PR 2	National PR 3	National PR 4
Local PR	Local PR 1	Local PR 2	Local PR 3	Local PR 4
Online Advertising	Online Advertising 1	Online Advertising 2	Online Advertising 3	Online Advertising 4
Videos	Videos 1	Videos 2	Videos 3	Videos 4
Customer support helpline	Customer support helpline 1	Customer support helpline 2	Customer support helpline 3	Customer support helpline 4

Other (please specify)

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* 22. How would you like the product manufacturers to best support your installations? (tick all that apply)

Training days

Approved supplier lists

Sales support materials

On-call installation advice

Clear information on website

Other (please specify)

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* 23. Do you expect to hire or retrain additional engineers to cater for an expected increase in demand for storage products in the coming months?

Yes

Unsure

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* 24. So that we can contact you as a prize winner, please enter your company email address, company name and phone number.

Email Address

Company

Phone Number