I am interested in:
Loyalty program management and rewards content
Travel inventory or Connexions’ API
Loyalty program fraud prevention
Incenting my customers (i.e. remediation, acquisition, surprise and delight)
Assistance with a travel rewards issue
Do you currently have a loyalty program?
I’m interested in using incentives for
Customer acquisition/product sales
Up-sell and cross-sell
Customer service/service recovery
Surprise and delight
Which types of incentives are you interested in?
How many members are in your program?
Less than 1 million
1 million - <5 million
5 million - 10 million
More than 10 million
No existing members
Do you currently have fraud controls in place?
Have you detected fraud in your loyalty program?
What is your fraud rate?
0% - 0.5%
0.501% - 1%
1.01% - 2%
2.01% and above
What is your buying horizon?
within the next 30 days
2 - 6 months
7 - 12 months
13 - 18 months
19 or more months