White Paper

Trends in the Consumerization of Healthcare: What to Expect in 2019

Growing consumerism coupled with innovations in consumer health data is driving three key trends for the coming year. Learn more about how responding to consumer demands is driving better care delivery and improved health outcomes.

Today’s healthcare consumers are more empowered than ever before to take action for better health. In response, healthcare organizations – from hospitals to large health systems, to the Centers for Medicare and Medicaid Services (CMS) – are seeking methods to ensure high-quality care delivery for a larger population of more activated, engaged patients. These methods must not only shape personalized care for an individual but must support a larger population of patients who are often managing multiple complex conditions.

As such, three key trends, exemplified by conversations at CES and HIMSS in early 2019, are developing as consumerism takes hold in healthcare.

Key learning objectives:

  • Leveraging data from consumer health technologies to better engage patients
  • Creating a provider-patient dialogue utilizing patient-generated health data
  • The value of deploying enterprise platform solutions for care management


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