Cracking the Code on Data

Today, 27% of consumers are willing to share personal data for more financial guidance and a more personalized digital customer experience. Of those consumers, more than 60% are willing to share data from their Uber, OpenTable and Facebook accounts; online/in-store retail purchases; and frequent flyer programs, etc.

NTT DATA’s national research study uncovers consumers’ sentiment with the digital customer experience offered by their financial services institutions. Plus, we reveal the investments FSIs are making today within digital customer experience.


Get the Full Report:

Fill in your information below to access our latest research and white paper,
"Digital CX in 2020: Cracking the Code on Data."

 


Bonus: View recent webinar discussion on our findings!
Our very own Lisa Woodley hosted a live report presentation + Q&A
Replay the Webinar Now


Visit our services page to learn more. If you have any questions, contact Melody Callaway.

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