German Customer Service Associate

About the job

As a customer service representative you are responsible for all contact with the suppliers of our customers in the context of the accounts payable analysis we are carrying out. In addition to requesting statements, you are also responsible for verifying and recovering outstanding credits for our customers. The communication at CS is business to business and often outgoing. The responses will come in by phone, mail or email and is also processed and followed up by our department.

Your responsibilities

Calling and processing statements

• Calling and processing claims
• Calling and processing statements

Are you result oriented, customer friendly and do you have good communication skills? Then we have a challenging position for you at Transparent Solutions!

About us

Young, energetic team with a very positive attitude. Hard work mixed with a good laugh from time to time. The department is a melting pot of all nationalities and cultures and as such has a very international vibe. We are looking for 4 new CS colleagues (Customer Service Associate)

What we expect

In order to find a good connection within the organization now and in the future, we expect from you as a job applicant:

• Minimum MBO level of working and thinking.
• Fluent in English written and oral and German
• Experience within a position as a call center associate.
• Experience with Microsoft Office package.
• You are able to respond to ad-hoc situations.
• Knowledge of financial services is a pre.
• Quick learner, adaptive.

About the company

Transparent Solutions is an international, growing organization that operates in a dynamic sector and offers various innovative services. We are specialized in Accounts Payable analysis. These are the analysis of outgoing payments from our customers and associated processes. We work for big clients such as Danone, Red Bull, Ikea, Henkel, Borealis, BAT.

Extra information

It is a position between 32 - 40 hours per week based on your availability and the workload. The working hours are between 08:00 and 18:00 The position is to be filled as soon as possible. A pre screening (VOG + BKR) is part of the application procedure.

Interested in joining our team? Please contact our HR department: HR@transparent.nl