A Mobile-First World
A generation of customers has been brought up on mobile-based applications that are self-contained, and they want to be able to get effective support without leaving your app. In fact, according to Forrester, 7 out of 10 customers prefer self-service over picking up the phone or sending an email to resolve a technical issue. In this webinar how our cloud support offering can help:
- Customers seamlessly install, customize, and troubleshoot your products through self-support
- Improve call deflection with step-by-step, self-service guidance that’s contextual and easy to follow
- Increased customer satisfaction with seamless escalation to live support from within your app
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"Delivering the Best Customer Service in a Mobile-First World"
#DisruptSupport Live! On Demand