Live Video Support
Offering a video link into the customer’s home or office can impact not only core productivity metrics, but also overall customer satisfaction. In this webinar Damien Howley, Senior Director of Customer Success for Support.com Cloud, and Kim Lambert, Senior Product Marketing Manager, will introduce Support.com Cloud's remote video support solution, SeeSupport, to help:
- Give support agents and field technicians "eyes on the problem" to drastically reduce the time and frustration associated with a wide variety of support issues
- Resolve problems the first time, with less effort necessary, which means happier customers and improved customer loyalty, retention, and advocacy
#DisruptSupport Live! On Demand
Episode 1: "To Solve the Problem See the Problem"
Using Live Video Support