March 2016

News You Can Use From Delta Dental of North Carolina 

How can we help you?

Delta Dental of North Carolina’s professional services team is local and there for you when you need us. We have two Raleigh-based professional services representatives who are available to assist you with questions regarding network participation, adding or changing a location, or reimbursement. Led by Manager of Operations and Provider Networks Tia Jones, your dedicated representative can visit you at your office or contact you by phone to provide timely support.

Our professional services representatives have assigned territories to better serve our provider needs. The clickable map identifies which representative covers your office, along with her direct contact information.

Emily Bowling, professional services representative, has been with Delta Dental of North Carolina for more than two years and has spent her entire career in the insurance industry. Emily’s background in underwriting and sales has provided her with the expertise needed to ensure dentists and their staff understand the details of the dental plan, their responsibilities and our networks. Emily is a graduate of UNC at Chapel Hill.

Traci Harris, professional services representative, has been with Delta Dental of North Carolina since 2013. Prior to joining Delta Dental, Traci worked for a national dental benefit carrier for more than 11 years as a customer service representative, and then as a professional relations representative covering southern Virginia, North Carolina, South Carolina, Tennessee and Kentucky.

We look forward to seeing you soon!


Download the 2016 Dentist Handbook

The Delta Dental Dentist Handbook has been updated with all of the information your dental office staff needs to know about Delta Dental of North Carolina’s standard claims processing guidelines and administration policies. Please click here to download a copy for your office today.


Liberty Healthcare chooses Delta Dental 

Liberty Healthcare Management has joined with Delta Dental of North Carolina to provide dental benefits for their employees and their families. Headquartered in Wilmington, North Carolina, with more than 50 locations and 3,500 employees, Liberty Healthcare manages home care and hospice services across a broad section of central and coastal North Carolina, as well as South Carolina and Virginia.


Smiles for Kids grant recipients

The 2015 Smiles for Kids grants program awarded $40,000 to organizations in North Carolina that provide oral health care, resources and education specifically to underserved children in at-risk populations. The 2015 Smiles for Kids grants program recipients include:


Like us on Facebook and follow us on Twitter!

Delta Dental is on FacebookLinkedIn and Twitter! Check out our social media channels to view pictures of our community activities and read interesting oral wellness articles, which support our nonprofit company’s effort to improve the oral health of all North Carolinians.


www.deltadentalnc.com