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Case Study: The benefits of automated customer experience
Today, customer experience initiatives are high on every company’s agenda. CEOs around the world recognize that superior customer experience yields superior business results. This increased focus on customer experience combined with a changing consumer preference for efficient, self service is having a dramatic impact on Digital Banks.
Validata is the global leader for automated customer experience, testing and test monitoring and analytics. Validata enables customers to innovate faster while dramatically reducing the cost of development and testing and the risk of exposing their customers to poor customer experiences.
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